Reference

Terms and Conditions That Apply to Your Account

These terms set out the rules that govern every account on mahyong900 — what you can do, what we commit to, and how disputes get handled.

Applies to all account holdersCovers DANA, OVO and GoPay useAccess subject to local law and eligible regionsUpdated terms take effect on noticeContact support for any clarification

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the rules in these terms seriously because they protect both sides of the relationship. Here is how we approach the areas that matter most to your account.

Account Security Your account is protected by OTP verification at login. We do not share your credentials with third parties. If we detect unusual access, we suspend the session and alert you via your registered contact.

Wallet Data Handling Payment data from DANA, OVO and GoPay transactions is stored only long enough to verify and complete the transfer. We do not retain full wallet credentials after a session closes.

Record Retention We keep transaction logs and account history for as long as your account is active and for a defined period after closure. You can request a copy of your account records through support at any time.

Requesting Changes If you believe a term has been applied incorrectly to your account, submit a written request via email support. We review each case against the current published terms and respond within the timeframe stated in our disputes process.

TERMS CONTACT PATHS

Reach Us About Any Terms Query

If something in these terms is unclear, or if you want to formally raise a concern about how they have been applied to your account, we have three ways to reach us. For account-specific queries tied to a DANA, OVO or GoPay transaction, have your account number ready before you make contact — it speeds up every case.

Live Chat Open the chat icon from any page on mahyong900. Give your account ID and describe the terms concern — we handle wallet-related disputes and account questions here.

Email Support Send a detailed message to our support address linked in your account dashboard. Attach any transaction reference from DANA, OVO or GoPay to help us locate the relevant record fast.

Account Help Centre The Help Centre inside your account settings holds written answers to the most common terms questions, including eligibility rules and how we process wallet verification requests.

What These Terms Actually Cover

mahyong900 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

The terms apply the moment you create an account and remain in force for as long as that account is open. They cover how you fund your wallet — whether that's through DANA, OVO or GoPay — how withdrawals are processed, what account behaviour is and

1
isn't permitted, and how we resolve any disagreement. Eligibility to hold an account depends on local law and is available only where local regulations permit. We reserve the right to update these terms. When we do, we publish the revised version here and notify you via
2
the contact detail linked to your account. Continued use after that notice counts as acceptance. Account access via mobile browser or app is also governed by these terms, so device continuity does not change your obligations. If any section of these terms conflicts with a specific
3
promotion or campaign notice, the specific notice takes precedence for that campaign only. For everything else, the terms on this page apply in full. Questions about scope can be directed to our support team through the channels listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how the terms work in practice. If your question is not covered here, reach out through the support channels listed on this page.

Yes. The terms apply to every method of access — mobile browser, desktop or any app interface. Device type does not change which rules govern your account.

We publish the updated version here and notify you via your registered contact. Continuing to use your account after that notification means you have accepted the revised terms.

Yes. All wallet transactions — deposits and withdrawals via DANA, OVO and GoPay — fall within the scope of these terms, including the dispute resolution section.

Yes. You can request account closure through the Help Centre or by contacting support directly. We process closures according to the steps set out in the terms, including any pending balance verification.

Send a written explanation to our email support address. Include your account ID and any relevant transaction reference from DANA, OVO or GoPay so we can locate the case and respond accurately.

Access depends on local law and is available only in eligible regions. Players in Bekasi or Tangerang, like anywhere in Indonesia, should confirm that access is permitted under local regulations before opening an account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

LiveLive Sic Bo Prestige InfoSamarinda Jackpot Hub InfoPekanbaru Jackpot Hub

Terms and Conditions That Apply to Your Account

Account Security and Your Rights Under These Terms

Reach Us About Any Terms Query

Common Questions About These Terms

01 Do these terms apply to me if I only use the mobile browser version?

02 What happens if mahyong900 updates the terms?

03 Are my DANA, OVO or GoPay transactions covered by these terms?

04 Can I close my account if I disagree with a term?

05 How do I raise a formal dispute about how a term was applied?

06 Does eligibility depend on where I am in Indonesia?

Terms & Conditions

Related pages

Related pages